Terms and Conditions

Booking: A provisional booking may be made for a date, and will be held for 14 days. A written confirmation letter secures your booking. In the case of the letter not being received by the hotel after the 14-day period, the hotel reserves the right to release the booking without consultation with the client.

Final Numbers: The hotel requires the approximate number of delegates at the time of booking. The final number for DAY delegates is required 48 hours before the event. Clients will be charged for this number of delegates, or more if numbers increase on the day.

Sunday to Thursday The final number of RESIDENTIAL delegates must be submitted 14 days before the event. Clients will be charged for this number or more if it increases.

Friday and Saturday The final number of RESIDENTIAL delegates must be submitted at the time of booking. Clients will be charged for this number or more if it increases

Payment of Account: If credit has been agreed, the account must be settled within 28 days of the event date. Failure to settle within this time will result in interest being added to the outstanding amount at Bank of England base rate +2%. If no credit arrangements have been made, the account must be settled on departure.

Prices: Prices include VAT at the current rate, however may be subject to change depending on any rise or fall in VAT.

Cancellation: Should you need to cancel the event, the following charges will apply.

• Within 16 weeks 25% of total estimated value
• Within 12 weeks 40% of total estimated value
• Within 8 weeks 60% of total estimated value
• Within 4 weeks 80% of total estimated value

New Lanark Mill Hotel Conference Venue Lanarkshire Scotland