New Lanark Mill Hotel Terms and Conditions
Please read this brief guide. Confirmation of a booking is deemed acceptance of these terms.
All accommodation rates are per room per night and inclusive of Full Scottish or Continental breakfast excluding self-catering Water houses.
Your details are guarantee of your booking only. No charges will be made unless specified or in the event of failure to comply with our cancellation policy. Waterhouse accommodation requires a 25% deposit at time of booking and will be taken from the credit card details provided.
Arrivals and Departures
Check in from 15.00
Check out by 11.00
You are recommended to have insurance to cover cancellation, curtailment or loss of baggage, personal effects or money.
Highchairs are available free of charge subject to availability. Children under the age of 18 years must be accompanied by a responsible adult to ensure that the children’s behaviour is appropriate for other guests within the hotel. Children under the age of 12 stay free when accompanied by 2 paying adults sharing their room. Any meals consumed in the hotel by children will be chargeable.
Short Breaks and Special Offers
Full pre-payment is required with a valid credit/debit card at time of booking. Once booked all short breaks and special offers bookings are non-transferable and non-refundable.
In the event of cancellation, the total paid prior to arrival is non-refundable.