21/3/2020
Based on the most recent government announcement's, New Lanark Mill Hotel has closed but remains open to residents, with social distancing measures in place. We have had to make changes across the site, they are as follows:
Closed Facilities
1) New Lanark Leisure & Beauty is closed.
2) New Lanark Visitor Attraction is closed.
3) The Mill Cafe will be open for takeaway food and drinks,
4) The Mill Shop remains open with social distancing measures in place.
5) The hotel restaurant and bar are closed
We want to reassure all of our residents that your health and enjoyment are at the forefront of our minds and practices. Globally, this is a difficult and uncertain time, that's why we believe your health and wellbeing are vitally important. By remaining open, New Lanark Hotel can offer you a safe, friendly and clean space in which to relax, unwind and rest as well as wide open country spaces and nature walks in which to get out and exercise.
New Lanark Mill Hotel supports the continued preservation of New Lanark World Heritage Site, which is not only a vital employer for the local economy, but an essential part of Scotland's history and cultural landscape. It is important to us that we do everything we can to protect the site, our staff and our environs through this troubling time. Please know that your health, safety and mental health are just as important to us which is why we are continuing to operate.
With respect to COVID 19, the following measures are in place:
Residents
1) Please wash your hands thoroughly and regularly.
2) In line with Government guidance, if you have a high temperature, or new continuous cough, please postpone your visit, and stay at home for 14 days. Please also ensure that you practise good hand hygiene, following guidelines on how to avoid the virus, details of which can be found on the NHS website.
Staff
1) Social Distancing measures are in place across the hotel.
2) Staff are aware not to attend the workplace if they have symptoms of COVID19 as they would with any other transmissible disease.
3) A member of management assesses every member of staff at the start of their shift and will send them home if necessary
4) Our already very high levels of hygiene have been enhanced with special emphasis on staff hand-washing, use of gloves, regular cleaning of lavatories and high-touch items (handles, etc.) and other measures throughout the restaurant as recommended by the authorities
We will update our procedures and this information as the situation develops and in-line with Government guidance.
There may be occasions when we are short-staffed due to this current virus as well as the usual winter ailments and there may also be disruption to our supplies. We trust you will understand and bear with us.
Closed Facilities
1) New Lanark Leisure & Beauty is closed.
2) New Lanark Visitor Attraction is closed.
3) The Mill Cafe will be open for takeaway food and drinks,
4) The Mill Shop remains open with social distancing measures in place.
